We value your privacy. We gather information about you on this page, what we use it for, who gets it, and how we ensure its safety.
SCOPE OF APPLICATION
This privacy policy applies to all products and services (the "Services") offered by (NEXNEBULA TECHNOLOGIES PRIVATE LIMITED) ("Zraifin", "website", "platform", "we", "our", or "us"). Our use, storage, disclosure, and transfer of your information are governed by the terms and conditions of this privacy policy. By using this website and our Services, you consent to these terms and conditions.
This policy applies only to the information we collect, use, and share. Third-party websites, products, or services may be provided to you in connection with your use of Zraifin's Services. Please review the privacy policies of these third parties for information about their practices.
Zraifin and its Services are not intended for use by persons under the age of 18. Zraifin's services are not intended for children under the age of 18. We will delete any personal data collected from children under 18 as soon as we discover it.
OUR COLLECTION AND USE OF INFORMATION
| Data we may collect | Why we need it |
|---|---|
| Email address, phone number, and company information | This includes product updates, technical alerts, support, and complaints. |
| A device's model, IP address, OS, and other data (such as browser, device, etc.) | Our website and services will function better if compatibility is improved. |
| Data about usage (pages visited, time spent, etc.) | To monitor your use of our website and services, improve them, and handle data and transactions for the purposes of improving our services. |
| Device and browser data (IP address, OS, etc.) | Our website and services will function better if compatibility is improved. |
| Information about demographics, contacts, KYC, PAN, GSTIN, etc. | A user account must be created, KYC processes performed (if applicable), obligations based on anti-money laundering, anti-terrorism, economic and trade sanctions, due diligence on customers, suspicious activity reporting, foreign exchange and international trade, tax reporting, as well as enabling various platform services. |
| Information about bank accounts and other financial matters | Our Services facilitate financial transactions. |
| Passwords | You will be asked to verify your identity when you create a user account to use the Services. |
ANALYSES AND TRACKING
A website may use third-party analytics and tracking services, such as Google Analytics and Microsoft Clarity, for performance enhancement. Using these services, we track visitors to the site, customize the site for visitors, and understand how visitors use the site. Third-party vendors may collect information about your use of Zraifin.
DISCLOSURE AND SHARING
Your information may be shared with:
SECURITY PRACTICES
Our storage practices are industry-standard, and your information is protected against theft, loss, unauthorized access, misuse, and modification. We comply with our information security policies and our technical, operational, and physical security measures. Furthermore, we limit access to your information to those of our employees and advisors who need it.
POLICY UPGRADES
To stay abreast of any changes to this policy, you are responsible for checking this page frequently. You can find the date of the current version at the top of this page. If we make any significant and material changes to this policy, we may email you to notify you.
INFORMATION REVIEW AND CONSENT WITHDRAWAL
You may review any information which you provide to us. In case any personal or sensitive personal information you provide to us is found to be inaccurate or deficient, you may correct or amend such information. You may also revoke consent to the collection of information going forward, and ask us to delete information you have provided to us. In order to exercise any of these rights, please email to (mention the contact details)
DATA RETENTION
Our policy is to retain your information even after you cease to use the Services. As required by law and in accordance with this policy, such information will continue to be processed.
DESTRUCTION AND SECURITY OF DATA
When the Services are terminated, any information collected during their use will be purged unless applicable law requires we retain it. Our Data Disposition Policy governs how your information is purged if needed from our systems.
Your information will be protected against loss, theft, unauthorised access, disclosure, reproduction, use, or amendment by means of commercially reasonable and legally required safeguards. Zraifin shall not be liable for any disclosure of information caused by errors in transmission, unauthorised third party access, or other acts of third parties, even if reasonable precautions have been taken, or if acts or omissions have occurred beyond its reasonable control, for which Zraifin is not liable.
Any breach of your data security will be notified immediately and remedied as soon as possible by Zraifin. It may be necessary for Zraifin to notify the appropriate regulatory authority when this sort of breach occurs.
GRIEVANCE OFFICER
In case of grievances, our Legal Counsel may be contacted as follows:
14th Floor, 1407/1408 Cyberone Sec30A, Plot no.4&6, Vashi, Navi-Mumbai 400703.